Fantas Community — By Fantas Beauty
Last Updated: 16 October 2026
1. Introduction
Welcome to Fantas Community, a community platform operated by Fantas Beauty.
We respect your privacy and are committed to handling your personal information responsibly, securely and transparently.
This Privacy Policy explains how we collect, use, store, share and protect personal information when you visit our website, register as a member, participate in community activities or communicate with us.
Website: https://fantascommunity.co.uk
Business/Data Controller: [FULL LEGAL BUSINESS NAME — TRADING AS FANTAS BEAUTY]
Privacy Contact Email: [PRIVACY CONTACT EMAIL]
Business Contact Address: [BUSINESS CONTACT ADDRESS]
By using Fantas Community, you acknowledge that you have been provided with this Privacy Policy. Where consent is required for particular activities, such as marketing communications, we request that consent separately.
2. Information We Collect
Depending on how you interact with Fantas Community, we may collect the following information.
Account and Profile Information
When you register or maintain an account, we may collect your name, username, email address, telephone number, date of birth, profile photograph and account preferences.
Account passwords are processed through WordPress’s password security mechanisms. We do not need to know your password to provide community services.
Community Activity
When you participate in Fantas Community, we may process your discussion posts, replies, reactions, saved discussions, followed topics, mentions, uploaded photographs, reports and moderation-related information.
Information you publish in community discussions may be visible to other authorized community members after moderation approval.
Appointments and Customer Records
Where relevant, our authorized staff may record appointment information received through Fantas Beauty’s separate booking channels.
This information may include your name, contact details, appointment date, time, selected service, booking status, relevant administrative notes and communication preferences.
Fantas Community does not necessarily process the original appointment booking transaction.
Birthdays and Member Benefits
If you provide your date of birth, we may use it to identify your birthday and administer relevant community benefits.
Birthday greetings and promotional offers are subject to the applicable communication permissions.
Communication Records
We may store your email and WhatsApp preferences, consent history, unsubscribe requests, communication attempts, delivery statuses and relevant administrative activity.
Website and Technical Information
When you use our website, technical information such as your IP address, browser details, device information, security events and essential cookie information may be processed for website operation, security and troubleshooting.
3. How We Use Your Information
We use personal information for the following purposes:
- Creating, maintaining and securing member accounts.
- Providing access to community discussions and member benefits.
- Managing customer contacts and appointment information.
- Processing and moderating community posts and reports.
- Responding to enquiries and customer requests.
- Providing relevant account and service communications.
- Sending birthday greetings, appointment reminders or promotional communications where permitted.
- Managing communication preferences and unsubscribe requests.
- Protecting our website against spam, abuse, fraud and unauthorized access.
- Maintaining necessary operational, consent and security records.
- Meeting applicable legal and regulatory obligations.
We do not require members to agree to optional marketing communications as a condition of joining Fantas Community.
4. Our Legal Bases for Processing
Where UK data protection law applies, we rely on the relevant lawful basis depending on the purpose of processing.
Contractual necessity: Where processing is necessary to create and administer your membership or provide a service you request.
Consent: Where you specifically agree to optional marketing emails, WhatsApp communications, birthday promotions or another activity requiring consent.
Legitimate interests: Where appropriate, for website security, community moderation, fraud prevention, operational administration and maintaining a reliable service, after considering individuals’ rights and interests.
Legal obligations: Where information must be processed or retained to comply with applicable law.
Where we rely on consent, you may withdraw that consent at any time.
5. Email, WhatsApp and Birthday Communications
Fantas Community may provide several types of communication.
Account and service communications may include important information relating to your account, security or an appointment.
Marketing emails may contain Fantas Beauty news, offers, discounts and promotional announcements.
WhatsApp communications, when enabled, may include approved birthday greetings, appointment reminders or marketing messages.
Birthday communications may include greetings and, where permitted, special birthday offers.
Optional marketing communications are sent only where we have an appropriate lawful basis and comply with applicable electronic marketing requirements.
You can manage your preferences, withdraw consent or unsubscribe from applicable promotional communications.
Withdrawing consent does not affect processing carried out lawfully before withdrawal.
6. Community Forum and Member Privacy
Fantas Community includes areas intended for registered members.
Members may publish discussions, reply to other members, upload permitted images and interact with community content.
Community posts and replies are subject to moderation and may be approved, hidden or removed by authorized administrators.
Other authorized members may see the information you choose to publish in approved discussions, including your displayed member identity and relevant community activity.
We encourage members not to publish sensitive personal details, private contact information or information about other individuals without permission.
We cannot guarantee that another authorized member will not copy or disclose information they can legitimately view.
7. Photographs and Uploaded Content
Members may be permitted to upload profile photographs and images associated with community discussions.
We apply access controls and moderation procedures to community content. Certain community images are intended to be available only to authorized users.
Publicly published website images and information may be accessible to general visitors.
Please upload only content you are entitled to share and avoid including unnecessary personal or sensitive information.
8. Cookies and Google reCAPTCHA
Fantas Community uses WordPress and related technologies that may require cookies to support functions such as login sessions, account security and website preferences.
Where enabled, Google reCAPTCHA helps protect forms against automated spam and abuse.
Google may process technical information associated with reCAPTCHA verification under its applicable privacy terms.
Our website may also use other cookies or analytics technologies when configured. Where the law requires consent for non-essential cookies or similar technologies, we must obtain that consent before using them.
You can manage cookies through your browser settings, although disabling essential cookies may affect website functionality.
9. Sharing Information With Service Providers
We may use trusted service providers to operate and maintain Fantas Community.
Depending on the services currently configured, these may include:
Website hosting providers: To host the website, database, files and related infrastructure.
Email delivery providers: To process authorized emails and related delivery information.
Meta Platforms and WhatsApp: To process WhatsApp Business Platform communications when the integration is enabled.
Google reCAPTCHA: To help prevent automated abuse where enabled.
WordPress-related service providers: To support necessary website functionality, maintenance and security.
We may also disclose information where required by law, necessary to protect legal rights or otherwise permitted by applicable law.
We do not sell members’ personal information.
10. International Data Transfers
Some service providers may process information outside the United Kingdom or the country in which you live.
Where personal information is transferred internationally, we will assess the applicable legal requirements and use appropriate transfer arrangements and safeguards where required.
You may contact us for information about relevant international data transfers and their safeguards.
11. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing community services, maintaining security, resolving disputes and complying with legal obligations.
Retention periods depend on the nature of the information.
Member account information is generally maintained while the account remains active and for any further period reasonably required to complete closure, resolve outstanding matters or meet legal obligations.
Appointment records are retained according to relevant operational, customer-service and legal requirements.
Communication consent and unsubscribe records may be retained as necessary to demonstrate permission, honour withdrawal requests and prevent unwanted future communications.
Community content and moderation records may be retained where needed to preserve discussion integrity, investigate abuse or comply with applicable obligations.
Technical logs and backups are retained according to applicable operational and security needs.
When information is no longer required, we take appropriate steps to delete, anonymize or otherwise dispose of it securely.
Deletion requests may require manual assessment, and certain information may lawfully need to be retained.
12. How We Protect Your Information
We use reasonable technical and organizational measures appropriate to the nature of the information processed.
These include account access controls, administrator permissions, password protections, HTTPS connections, form security, communication-consent checks and restrictions on access to relevant customer records.
However, no website or electronic storage system can guarantee absolute security.
If you believe your account or information has been compromised, please contact us promptly.
13. Your Data Protection Rights
Depending on the applicable law and your circumstances, you may have rights to:
- Request access to your personal information.
- Ask us to correct inaccurate or incomplete information.
- Request deletion of personal information where applicable.
- Request restriction of certain processing activities.
- Object to processing, including direct marketing.
- Withdraw consent where processing depends on consent.
- Request portability of eligible personal information.
- Complain to the relevant data protection authority.
These rights may be subject to lawful exceptions.
To make a request, contact us using the privacy email address provided in this policy. We may need to verify your identity before disclosing, correcting or deleting information.
You have the right to object to the processing of your personal information for direct marketing at any time.
14. Managing Your Account and Preferences
Registered members can access the account area to update available profile information and communication preferences.
Member Account: https://fantascommunity.co.uk/community/my-account/
You can also contact us to request assistance with account information, communications or privacy concerns.
Closing an account does not necessarily result in immediate deletion of every related record where lawful retention is required.
15. Third-Party Websites and Links
Fantas Community may contain links to Fantas Beauty’s main website, social media pages, WhatsApp communities or other external resources.
Third-party services operate under their own privacy policies and terms.
We encourage you to review the privacy information of any external service before sharing personal information with it.
16. Children’s Privacy
Fantas Community is not designed as a service specifically directed at children.
Where additional protections or parental authorization are required under applicable law, we will apply those requirements.
If you believe a child’s information has been collected or used inappropriately, please contact us.
17. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, technical systems, legal obligations or data protection practices.
When changes are made, the updated version will be published on this page with a revised date.
Where required, we will provide additional notice or obtain new consent before introducing materially different uses of personal information.
18. Complaints and Contact Information
If you have questions, concerns or requests concerning this Privacy Policy, please contact:
Fantas Community — By Fantas Beauty
Website: https://fantascommunity.co.uk
If you are in the United Kingdom and remain dissatisfied with how your data protection concern has been handled, you may have the right to complain to the Information Commissioner’s Office (ICO).
ICO Website: https://ico.org.uk
We encourage you to contact us first so that we can investigate and respond to your concern.
Fantas Community — Beauty, Confidence and Connection.